Terms and Conditions

1. Interpretation

Definitions
In these Conditions, the following terms have the meanings set out below:
• Business Day: Any day excluding Saturday, Sunday, or public holidays when banks in London are open for business.
• Buyer: The individual, firm, or company purchasing Goods from the Seller.
• Conditions: These terms and conditions, which may be amended from time to time in accordance with clause 14.7.
• Contract: The agreement between the Seller and Buyer for the supply of Goods and any related services, governed by these Conditions.
• Contract Price: The price for the Goods as invoiced by the Seller in accordance with clause 9.3.
• Force Majeure Event: As defined in clause 14.1.
• Goods: The products (or any part thereof) detailed in the Buyer’s Order.
• Intellectual Property Rights: All current and future intellectual property rights, whether registered or unregistered, including but not limited to patents, copyrights, trademarks, trade names, design rights, database rights, and know-how.
• Order: The Buyer’s formal request for Goods, as set out in a purchase order, written acceptance of a quotation, or otherwise agreed in writing.
• Seller: MAP Specification UK Ltd, trading as Pluvitec, including its successors and assigns.
2. Basis of Contract

2.1 The Buyer’s Order constitutes an offer to purchase Goodsin accordance with these Conditions.
2.2 The Order is only accepted when the Seller provides written confirmation,at which point a Contract is formed.
2.3 The Contract represents the entire agreement between the parties. The Buyerconfirms it has not relied on any statement or promise not explicitly includedin the Contract.
2.4 Any samples, brochures, drawings, or advertising issued by the Seller arefor illustrative purposes only and do not form part of the Contract.
2.5 These Conditions override any other terms the Buyer attempts to imposeunless expressly agreed in writing.
2.6 Quotations provided by the Seller do not constitute offers and are onlyvalid for the Goods, type, and quantity stated.
2.7 The Seller reserves the right to cancel orders and issue refunds in theevent of pricing errors.
3. Goods

3.1 The Goods are described in the Seller’s catalogue or specification, as applicable.
3.2 If Goods are manufactured to the Buyer’s specifications, the Buyer shall indemnify the Seller against any claims related to the infringement of third-party intellectual property rights.
3.3 No representative or employee of the Seller is authorised to make representations about the Goods unless confirmed in writing.
3.4 The Seller is not responsible for advising on the suitability, application, or storage of the Goods. Buyers must determine this independently or seek professional advice.
3.5 The Seller reserves the right to amend specifications to comply with applicable laws or regulations. Reasonable tolerances apply to dimensions and other product characteristics.
4. Delivery of Goods

4.1 The Seller will:
(a) Include a delivery note with each shipment;
(b) Specify if packaging needs to be returned. If so, returns will be at the Seller's expense.
4.2 Goods will be delivered to the address set out in the Order unless agreed otherwise. Delivery will be made as close as possible to the location, assuming it is suitable for unloading.
4.3 When delivered by the Seller, delivery is deemed complete upon arrival at the delivery location. The Buyer is responsible for unloading and any resulting damage. Unloading beyond one hour may incur additional charges.
4.4 If the Buyer collects the Goods, delivery is complete upon loading. The Seller accepts no liability for any damage during loading or unloading.
4.5 Claims for shortages, loss, or damage must be reported within 24 hours of delivery and confirmed in writing within 3 days. Any visible external damage must be recorded on the delivery note. No claims will be accepted if the delivery note is signed without reference to damage or shortages.
4.6 Delivery times are approximate. The Seller is not liable for delays due to Force Majeure Events or failure by the Buyer to provide necessary information.
4.7 In the event of delivery failure, the Seller’s liability is limited to the difference in cost of obtaining replacement goods (of similar type and quality) minus the price of the Goods.
4.8 If the Buyer fails to take delivery within 7 Business Days of being notified, delivery will be deemed complete, and storage/insurance charges may apply.
4.9 If after 28 days the Goods remain undelivered due to Buyer failure, the Seller may resell the Goods and deduct associated costs before reimbursing or charging the Buyer for any shortfall.
4.10 The Seller may deliver in instalments, each treated as a separate contract. Issues with one instalment do not entitle cancellation of others.
4.11 The Seller has no obligation to deliver Goods if the Buyer is in breach of these Conditions.
4.12 All delivery time slots are provided on a best-effort basis. Delays due to factors beyond control (e.g. mechanical failure, road conditions) will not be grounds for compensation or claims for consequential loss.
5. Quality of Goods

5.1 The Seller warrants that upon delivery, and for a period of 12 months thereafter ("Warranty Period"), the Goods shall:
(a) conform to their description in the Seller’s catalogue or agreed specification;
(b) be free from material defects in design, material, and workmanship; and
(c) be of satisfactory quality as defined under the Sale of Goods Act 1979.

5.2 Subject to clause 5.3, if:
(a) the Buyer notifies the Seller in writing within the Warranty Period and within a reasonable time of discovering that the Goods do not comply with the warranty;
(b) the Seller is given a reasonable opportunity to inspect the Goods; and
(c) the Buyer returns the Goods to the Seller’s premises at the Buyer’s expense (if requested),
then the Seller shall, at its discretion, repair or replace the defective Goods or refund the full price of such Goods.

5.3 The warranty shall not apply if:
(a) the Buyer continues to use the Goods after giving notice under clause 5.2;
(b) the defect arises from failure to follow the Seller’s or manufacturer’s instructions or accepted trade practices;
(c) the defect results from the Seller following any specification, drawing, or design provided by the Buyer;
(d) the Buyer alters or repairs the Goods without the Seller’s written consent;
(e) the defect is caused by fair wear and tear, wilful damage, negligence, or abnormal working conditions;
(f) the Goods differ from the specification due to changes required by applicable laws or regulations; or
(g) the Buyer has not paid in full for the Goods.

5.4 Except as expressly provided in this clause, the Seller shall have no further liability to the Buyer in respect of any failure of the Goods to comply with the warranty in clause 5.1.

5.5 These Conditions shall apply to any repaired or replacement Goods supplied under clause 5.2.
6. Returns

6.1 Goods returned at the Buyer’s request by means other than the Seller’s own vehicle shall remain at the Buyer’s risk, and must be insured at a value not less than the full invoice price.
6.2 Subject to clause 5, Goods that are custom-ordered or not held in stock are non-returnable.
6.3 The Buyer shall cover all collection and re-delivery charges for replacement items unless the return is due to the Seller’s negligence. Only Goods returned in saleable condition will be considered for credit. A re-stocking and handling charge may apply. All returns must be pre-approved by the Seller.
7. Title and Risk

7.1 Risk in the Goods passes to the Buyer:
• upon delivery, if delivered by the Seller; or
• upon loading, if collected by the Buyer.
7.2 Title in the Goods shall not pass to the Buyer until the Seller has received full payment (in cleared funds) for:
(a) the Goods; and
(b) any other goods supplied to the Buyer.
7.3 Until title passes, the Buyer shall:
(a) hold the Goods as fiduciary bailee for the Seller;
(b) store them separately and clearly identify them as the Seller’s property;
(c) not remove or obscure any labels or marks on the Goods;
(d) maintain the Goods in good condition and insure them for their full value;
(e) notify the Seller immediately if it becomes subject to any event listed in clause 12.1; and
(f) provide relevant information regarding the Goods upon request.
The Buyer may sell or use the Goods in the ordinary course of business, but any sale proceeds must be held on trust for the Seller and kept separate from other funds.
7.4 If before title passes the Buyer becomes subject to any event in clause 12.1 (or the Seller reasonably believes it may do so), and the Goods have not been resold or irreversibly incorporated into another product, the Seller may demand their return. If the Buyer fails to comply, the Seller may enter the Buyer’s premises or those of a third party to recover the Goods.
8. Buyers Obligations

8.1 The Buyer shall:
(a) ensure all Order details and specifications are accurate and complete; and
(b) notify the Seller of any non-conforming Goods within 24 hours of delivery, with written confirmation within three days. Failure to do so shall constitute deemed acceptance of the Goods.
9. Charges and Payment

9.1 The price for the Goods will be as stated in the Order or, if not quoted, as per the Seller’s current price list at the date of delivery. Prices exclude packaging, insurance, and delivery costs, which are payable by the Buyer.
9.2 The Seller reserves the right to adjust prices prior to delivery due to:
(a) changes in exchange rates, taxes, duties, or supplier costs;
(b) Buyer’s changes to delivery dates, quantities, or specifications; or
(c) Buyer delays or provision of inaccurate information.
9.3 The Seller may invoice the Buyer upon or after delivery.
9.4 Invoices may be sent via email (if agreed by the Buyer), and will be deemed received on the date sent if during Business Hours (9:00 am–5:00 pm, Business Days). Otherwise, receipt is deemed on the next Business Day.
9.5 The Buyer shall pay each invoice:
(a) by the end of the month following the invoice issue date; and
(b) in full and in cleared funds to the Seller’s nominated bank account. Timely payment is essential.
9.6 All amounts are exclusive of VAT. The Buyer shall pay VAT at the prevailing rate upon receipt of a valid VAT invoice.
9.7 If the Buyer fails to pay by the due date, the Seller may charge interest at 2% per month on the overdue amount from the due date until payment is received in full.
9.8 Payments must be made in full, without deductions or set-offs. The Seller may set off any amount owed to the Buyer against any sums due from the Buyer.
9.9 Non-payment by the due date entitles the Seller to:
• demand immediate payment of all outstanding sums (whether due or not);
• cancel any pending orders or credit terms; and
• exercise all other available legal rights.
9.10 The Buyer shall reimburse the Seller for all reasonable costs (including legal fees) incurred in enforcing payment under this Contract.
10. Confidentiality

Both parties agree not to disclose or use any confidential information received from the other party during or after termination of the Contract, without prior written consent, except where required by law. This clause shall remain in effect beyond the termination of the Contract.
11. Limitation of Liability

IMPORTANT – BUYER’S ATTENTION IS DRAWN TO THIS CLAUSE

11.1 Nothing in these Conditions limits or excludes the Seller’s liability for:
(a) death or personal injury caused by its negligence or that of its employees, agents or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(e) defective products under the Consumer Protection Act 1987.

11.2 Subject to clause 11.1:
(a) the Seller shall not be liable to the Buyer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, or any indirect, special or consequential loss or damage arising in connection with the Contract; and
(b) the Seller’s total liability to the Buyer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall in no circumstances exceed the Contract Price.

11.3 Except as expressly set out in these Conditions, all warranties, terms and conditions implied by statute or common law are excluded to the fullest extent permitted by law.

11.4 This clause 11 shall survive termination of the Contract.
12. Termination

12.1 Without prejudice to any other rights or remedies, the Seller may terminate the Contract with immediate effect by giving written notice to the Buyer if:
(a) the Buyer fails to make any payment due under the Contract by the due date;
(b) the Buyer commits a material breach of any term of the Contract and (if remediable) fails to remedy that breach within 10 days of written notice;
(c) any execution or distress is levied upon the Buyer’s assets;
(d) a winding-up or bankruptcy petition is presented against the Buyer, or the Buyer becomes subject to insolvency proceedings;
(e) the Buyer resolves to wind up its business, enters into a composition with creditors, or becomes the subject of administration, receivership, or similar proceedings;
(f) the Seller reasonably believes that the Buyer’s financial position has deteriorated to the extent that its ability to fulfil the Contract is at risk; or
(g) the Buyer suspends, threatens to suspend, or ceases trading or the payment of its debts.
12.2 The Seller may also terminate the Contract:
(a) by giving the Buyer 14 days’ written notice; or
(b) immediately upon written notice if the Buyer fails to pay any amount due under the Contract on time.
12.3 Without limiting its other rights or remedies, the Seller may suspend delivery of Goods under the Contract or any other contract with the Buyer if:
(a) the Buyer fails to make any due payment; or
(b) the Buyer becomes subject to any of the events listed in clause 12.1, or the Seller reasonably believes this is likely.
13. Consequences of Termination

Upon termination of the Contract for any reason:
(a) all outstanding sums owed by the Buyer to the Seller shall become immediately due and payable;
(b) the Seller’s accrued rights, remedies and claims at the time of termination shall not be affected; and
(c) clauses intended to survive termination, including but not limited to clauses 10, 11, 13, and 14, shall continue in full force and effect.
14. General

14.1 Force Majeure
(a) A "Force Majeure Event" means any circumstance beyond the Seller’s reasonable control, including (but not limited to) strikes, industrial action, natural disasters, war, terrorism, failure of suppliers or subcontractors, or compliance with laws or regulations.
(b) The Seller shall not be liable for any delay or failure to perform its obligations due to a Force Majeure Event.
(c) If a Force Majeure Event continues for more than 14 days, the Seller may terminate the Contract immediately by written notice.
14.2 Assignment and Subcontracting
(a) The Seller may assign, transfer, subcontract, or otherwise deal with its rights and obligations under the Contract without the Buyer’s consent.
(b) The Buyer may not assign or transfer its rights or obligations without the Seller’s prior written approval.
14.3 Data and Data Protection
(a) The Buyer acknowledges and agrees that the Seller may use the Buyer’s information to conduct credit checks with relevant agencies. The Buyer confirms it has obtained the necessary consents from directors or proprietors, where applicable.
(b) The Seller may share Buyer information with third parties for credit referencing, fraud prevention, and compliance with applicable regulations.
(c) Individuals have the right under the Data Protection Act 2018 and the UK GDPR to request access to and correction of personal data held about them by contacting info@pluvitec.com.
14.4 Waiver and Remedies
(a) Any waiver of a right under the Contract is effective only if in writing.
(b) Delay or failure to enforce a right shall not be deemed a waiver of that or any other right.
(c) The rights and remedies under the Contract are cumulative and do not exclude any rights provided by law.
14.5 Severability
(a) If any provision of the Contract is found by a court to be invalid or unenforceable, that provision shall be deemed deleted to the extent required.
(b) If deletion makes the remaining provisions valid and enforceable, they shall continue in full force and effect.
14.6 No Partnership or Agency
Nothing in the Contract shall be deemed to create a partnership, joint venture or agency between the parties. Neither party may act on behalf of or bind the other.
14.7 Third Party Rights
No person other than a party to the Contract shall have any rights to enforce any term of it.
14.8 Variation
No variation to the Contract shall be binding unless agreed in writing and signed by the Seller.
14.9 Bottled Gas Deposits
Where a deposit is charged for bottled gas not exchanged at time of purchase, such deposit is refundable only upon return of a like-for-like bottle within one year (365 days) of the original transaction. Deposit terms are subject to change at the discretion of the gas supplier.
14.10 Governing Law and Jurisdiction
The Contract and any dispute or claim (including non-contractual claims) arising out of or in connection with it shall be governed by English law. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

Privacy & Cookie Policy

This Privacy & Cookie Policy outlines how MAP Specification UK Ltd, trading as Pluvitec, processes and protects any personal data you provide or that we collect when you use our website.

Data Controller:

MAP Specification UK Ltd (trading as Pluvitec)
Unit A–C Brook Industrial Estate, Mill Brook Road, Orpington, BR5 3TX, United Kingdom
Company Registration Number: 16309855
1. Your Rights and Data Privacy
Pluvitec respects your privacy and complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR) 2003.

You have the right to:
• Access the personal data we hold about you
• Request correction of any inaccurate information
• Object to or restrict processing
• Request deletion of your data
• Withdraw consent (where applicable)
We do not use your data for third-party marketing or cross-selling purposes.
Our website may contain links to third-party or partner websites. Please note that these sites have their own privacy policies and we are not responsible for their practices.
2. What Information We Collect
When you browse our website, we do not collect any personally identifiable information (PII) unless you submit it voluntarily (e.g. via an enquiry or quote form).
However, we use Google Analytics to gather non-personal visitor behaviour data, such as:
• Pages visited
• Time spent on site
• Device type and browser used
• General geographic location (e.g. city)
This information helps us improve user experience and website performance. It is transmitted securely to Google and may be processed outside the UK or EEA. Google may disclose this data when required by law.
We do not use any third-party marketing cookies.
3. Cookies
A cookie is a small file placed on your device to help websites function and analyse traffic.
Types of cookies used:
• Google Analytics cookies: Track visitor behaviour for statistical analysis.
• Pluvitec first-party cookies: Improve the functionality of our online quotation and order system.
We do not use cookies to collect personal information, nor do we track you across other websites.
For more details about Google Analytics cookies, visit:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
4. Cookie Consent
When you first visit our website, you will see a cookie notice. By continuing to browse the site without adjusting your browser settings, you consent to our use of cookies.
You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
To opt out of Google Analytics tracking across all websites, visit:
http://tools.google.com/dlpage/gaoptout
5. Online Orders and Quote System
When using our online quote system, additional first-party cookies may be used to support functionality. These cookies do not track or store personal information.
6. Where Data Is Stored
All data collected is stored securely within the UK. Where applicable, analytical data processed by Google Analytics may be transferred outside of Europe under strict compliance with applicable data protection safeguards.
We take all reasonable steps to ensure your data is treated securely and in line with this policy.
7. Disclosure of Information
We may disclose your information to third parties only in the following circumstances:
• To trusted service providers for technical maintenance or support
• If required by law, regulation, or legal process
• If Pluvitec or its assets are acquired by a third party (in which case customer data may form part of the transferred assets)
We will never sell or share your personal information with third parties for marketing purposes.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy & Cookie Policy or how we use your data, please contact us:
Pluvitec

Unit A–C Brook Industrial Estate

Mill Brook Road

Orpington, BR5 3TX

United Kingdom
Email: info@pluvitec.com